Privacy Policy

Last updated: January 2025

1. Introduction

FoodSight by Positive Carbon ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect information about you in a variety of ways:

  • Personal Data: Name, email address, phone number, company name, and other contact details you provide when filling out forms or contacting us.
  • Usage Data: Information about how you use our website and services, including pages visited, time spent, and interactions.
  • Device Data: Information about your device, browser type, IP address, and operating system.
  • Waste Monitoring Data: For customers using our Scrappy sensors, we collect food waste data from your kitchen operations.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Improve and personalize your experience
  • Communicate with you about our services, updates, and marketing
  • Process transactions and send related information
  • Analyze usage patterns to improve our platform
  • Comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share your data with:

  • Service providers who assist in operating our platform
  • Analytics partners to help us understand usage
  • Legal authorities when required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All data is encrypted in transit and at rest.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Waste monitoring data is retained for the duration of your contract plus 90 days.

7. Your Rights (GDPR)

Under GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request erasure of your data
  • Restrict processing of your data
  • Data portability
  • Object to processing
  • Withdraw consent at any time

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: privacy@foodsight.com
Address: Positive Carbon Ltd, Dublin, Ireland